Presentation Descriptions - 2005
Executive Track: LT/BI - Location Intelligence - Strategic issues of Integration - What does the CEO or CFO think?


Discussions of the challenges faced by corporate "champions" of location technology and the business case to justify buying decisions and integration issues.

"Selling GIS Based Analysis to Senior Management"

This presentation will outline our challenges with getting funding, data and appropriate partners to initiate a spatial tool to aid in market planning and performance analysis, as well as location analysis. The focus will be on enabling the appropriate tools that the enterprise will need now and long term to make better, faster and more informed decisions about alignment of channel strategies.

This presentation may help someone interested in getting started with spatial tools or analysis avoid certain problems we encountered and understand what the issues are with selling to senior management. We have avoided costs and improved project turn around from beginning to end.

"Location-aware Business Rules and Events for Real-time Sensor Data"

Real-time data derived from RFID and sensor systems, and from other enterprise activities in supporting asset tracking, remote monitoring, CRM, supply chain management, etc. represent both a major opportunity and challenge. The presentation describes how intelligent spatial and temporal business rules and events combined with visualization can be used to effectively manage and use real-time enterprise data. The presentation includes both a discussion of the technical requirements as well as real-world case-studies from the transportation and government markets that illustrate both the need and the solution.

This presentation will clearly illustrate the value and payoff of a spatially enabled business rules and events solution for real-time data. We’ve seen faster response to critical changes in status of assets (vehicles, people, goods) resulting in actions taken to repair, add additional resources, issue alerts, etc.

Focus on Fundamentals to Sell the "C" Level

You're a software CEO with cutting edge technology. So what? Showing the latest tech is not enough. Your job is to show customers why they should buy it. Especially "C" level customers. Their time is short and their attention spans are shorter. As we move location technologies into mainstream business applications, it's important to remember that the fundamentals of connecting to decision makers never change, whatever "widget" we have to offer. This talk will review fundamental concepts of the strategic selling process in clear, practical language, illustrated by an example technology application.


Executive Track: Location Technology - Deployment and Integration with other Enterprise IT Systems


System Architecture and deployment via web services

"How OGC LS Standards Enable Integration with Enterprise IT"

This presentation describes the current work on OGC standards for location services and integration of sensor webs into location services and enterprise applications. This presentation will describe how standards and interoperability can be used to reduce risk, protect legacy investments and create new market opportunity. The effective use of standards creates liquidity and reduces risk.

"Deploying OGC Compliant Location Based Services for the Mobile Phone Sector"

3 (www.three.com), a Hong Kong-based 3G wireless company, successfully implemented the first and largest Location Based Services (LBS) deployment over 3G networks. The deployment of a Location Enabled Application (LEA) platform was conceived of by the UK based division of 3 (then called Hutchison 3G UK), and then rolled out across all of 3's properties (in the UK, Thailand, Australia, Austria, Sweden, Israel, Hong Kong, Italy, etc.). This case study represents the first and largest deployment of consumer location based services.

The architecture chosen for this deployment was based on OGC interoperability specifications, providing 3 with the flexibility to deploy a fully interoperable, multi-vendor, best-of-breed LBS infrastructure. This deployment was heavily based on IONIC, Oracle Spatial and Telcontar. Mike Jackson, who was the manager of the LEA deployment, will present this project. This case study will show the state of the art in LBS technologies, and the business advantages of basing your LBS deployment on OGC interoperability.

"Multi-dimensional Spatial Analysis in a Law Enforcement Environment"

Today, more than 2,500 vessels in the United States participate in a government mandated real-time location and activity reporting scheme known as VMS (???). This system combines satellite data and imagery sensors, GIS, GPS and electronic form reporting. It provides real time information and automated data analyis to law enforcement users within the Department of Commerce and Department of Homeland Security.

This presentation demonstrates that integration of several previously disparate technologies offered a new, more effective tool, than prior human resource intensive approaches. This solution has improved the sustainability of fish stocks and protection of endangered sea life within US waters.

"Location Technology Enables Business Intelligence"

Location Technology can accelerate and put Intelligence into your Business Intelligence initiatives. By leveraging your existing IT investments and enterprise systems and integrating Location technology can help organizations and individuals drive performance and process improvement throughout your organization. This presentation will provide a business and technology blueprint for leveraging Location Technology into your organization and improve operational performance. This session will empower you with the knowledge on building a business case for making investments into Location Technology for your organization.


Executive Track: Location Technology - Selling it to Executive Management, IT, and Everyone Else


Discussions about the organizational challenges of using Location technology with other enterprise systems and how they were overcome.

"Strategies for Targeting GIS Expenditure Where It Counts"

This presentation describes how to apply a GIS Capability Maturity Model and GIS Strategy approach to help (a) better align GIS investment dollars to deliver business value where it counts; (b) determine optimum GIS investment and resource levels; (c) fully leverage existing GIS investment to date (d) gain buy-in and foster ownership for benefits delivery from staff across the business (e) provide a highly credible and powerful communication tool to support budget justification. Examples are illustrated using a real-world case study from a large water utility (Aqua Pennsylvania).

"Geo-intelligent Solutions for Generating Balanced, Compact and Contiguous Territories"

This presentation is focused on the problem of creating "territories" (larger polygons) from smaller polygons or points such as generating sales territories that have the same amount of potential sales. In theory, each territory should be: 1) "balanced" (equal amount of the balancing boundary); 2) compact (minimize the area); and 3) be contiguous. In principal, the solution is somewhat difficult, but will provide quantitiative proof to a sales team that designated sales territory are quitable and fair. This presentation illustrates the utility of a robust GIS solution and outlines potential solutions.

"Mobile Tracking and Worker's Rights - How to Avoid the Crisis behind the Technology"

This presentation will focus on the steps that must be taken to ensure individual privacy rights, reduce company liability and avoid resistance from labor organizations when deploying location based solutions - specifically mobile workforce and asset tracking. Guidelines will be provided, actual case scenarios discussed, legal issues addressed in an informative and entertaining manner. Examples including legal case law and media perception will be addressed and discussed.


Executive Track: LT/BI Obstacles - Interoperability & Collaboration


Overview of where Location technology fits within enterprise applications and the collaboration necessary to overcome interoperability obstacles - Case Studies of examples from Retail, Banking, Insurance

"Where We've Been isn't Where We're Going: Building a business on a volatile standards base"

Technology is built on standards, and the standards world is changing rapidly under multiple forces of convergence: open source vs. open standards; domestic standard setting in China vs. the global standards organizations; hardware, software, the Internet and wireless all meeting in one mobile device; and more. How we set, adopt and use standards will continue to change even more rapidly in the years ahead. This presentation will help you understand how you can impact the standards that will impact your business in the years to come.

"Who Needs Interoperability Anyway, It Just Works!"

It is quite clear spatial can be considered special if you are to successfully integrate geospatial technologies enterprisewide. Attendees will see and hear some of the ways in which MapInfo has overcome obstacles in adding spatial into various enterprise business software suites and customer solutions. The case study will show that you don’t need a geographic information officer to get successful ROI.

"Enabling Enterprise Location-Based Services Today"

By combining the enterprise platform of Oracle Application Server Wireless with the location, presence and alerting (SMS, voice) capabilities of the Sprint Business Mobility Framework, Oracle and Sprint are working together to provide an integrated solution for enterprise location-based services. Oracle and Sprint will discuss how Oracle Application Server Wireless and Sprint Business Mobility Framework reduce the complexity of integrating real-time positioning information into enterprise business processes.


Integration Technology Track: Spatial Databases - An Enterprise Solution I


The result of pushing GIS to the web and mobile devices is the availability of myriad applications, data, and services - What’s out there and how can you use them within enterprise systems.

"Building a Geospatial Enterprise Architecture for the Commonwealth of PA"

Pennsylvania is implementing an enterprise geospatial data warehouse for 'one-stop shopping' for all state agency and enterprise geospatial data assets that need to be shared. A Service Oriented Architecture is being developed to serve data to governmental and first responder organizations within the state. Data interoperability is a fundamental priority. An enterprise application hosting/server consolidation strategy has been developed to assist agencies with web-based spatial application deployments for e-Government. Geospatial Enterprise Architecture will align geospatial operations with other IT operations, reduce operating costs, promote geospatial data sharing, and remove many obstacles encountered today with enterprise geospatial deployments.

"Integrating GIS and OLAP: a New Way to Unlock Geospatial Data for Decision-making"

Integrating GIS and BI has become a very promising field. It offers new possibilities that are just starting to emerge. Over the years, different types of technological combinations have been implemented and have led to innovative applications. Based on eight years of research, experimentations and implementations, this presentation will present today's possibilities to combine GIS and OLAP functionalities and describe the benefit and problems for each category of solution.

This presentation will help identify the best strategy to combine GIS and OLAP capabilities to better support decision-making. Positive results in many applications have been achieved such as: 1) cutting by a factor of 10 the time required to produce maps and reports that summarize key information; 2) allowing new users having never heard of GIS to produce hundred of thousands of synchronized maps/reports/tables on demand with only three hours of training; and 3) providing keyboardless access to geospatial data at different levels of detail with a facility never achieved before.

"EPAD, A Geospatially Enabled Directory for Emergency Response Interoperability - a ComCARE Alliance Initiative"

The ComCARE Alliance is addressing the need for new technologies to disseminate emergency information by developing a non-proprietary, GIS-enabled, master directory and web services framework. This presentation will describe the approach to designing an open yet secure messaging architecture, and will also describe the spatial services approach which scales in terms of both performance and cost using PostGIS, an Open Source spatial RDBMS. This presentation will make clear the opportunity Open Source GIS software presents for obtaining competitive advantage, especially in the area of web applications and web services.

A majority of products in the emergency response space are not spatially enabled. ComCARE, by offering a spatial component as a shared application, may help jump start that application space. The existence of an interoperable framework will reduce the cost to government agencies of developing their own emergency response systems.


Integration Technology Track: Dynamic, Real-time Digital Geospatial Data: Traffic, Weather, Crime - What data do you need... and when do you need it?


Traffic, Weather, Satellite Imagery - How location-based content will change the way corporations, the media, and consumers will do business, plus other sensor technology with a geospatial component

"Is the Killer Consumer LBS Application Real Estate?"

This presentation will discuss how Smarter Agent is lauching a series of patented LBS applications on Verizon & Sprint focused on real estate. Kiplinger’s Magazine told its readers to “get a jump on house hunting” by using Smarter Agent from their cell phones. The speaker will tell of the money making opportunites this application offers. This presentation will show how to launch and make money from LBS applications on commercial wireless carriers.

"Off-Board Navigation Systems in the Wireless Marketplace"

The presentation will take a look at the main components and enablers involved in the mobile navigation arena. It will discuss past obstacles, present breakthroughs and the future of mobile navigation with regards to use-cases, features and business models. It will explore the exciting opportunities that navigation applications hold for integration and delivery of dynamic and premium content such as traffic. It will outline the methodologies, technologies and differentiators that enable this product to become a professional, highly usable in-car/ pedestrian navigation system, as well as a leading mobile "killer app" that pushes content, wireless data and messaging revenues to the wireless carriers.


Integration Technology Track: Location determining technologies: RFID, WiFi, GPS, & LBS


Its all about Mobility - The applications and technology that will influence the future of location-based services

"Location Based Systems that Help You Capitalize Your Existing Wireless Infrastructure"

This presentation will focus on how to capitalize on existing WLAN/WiFi infrastructure while integrating an RF-based location engine (outlining steps involved). It will delve into how large enterprise operations can skip a step in technology implementation. The case study will describe the components of different types of location-based systems for tracking and shed light on ROI's achieved by a Fortune 500 company (among several other organizations). These included at least $$400K savings per year as a result of more controlled asset management and tracking capabilities; increase in staff availability by 30% (cuts time out of daily searched for missing/lost assets/inventory); workflow optimization; and an increase in security.

"Combining WiFi and RFID for Greater Enterprise ROI Through Location"

Many businesses are separately implementing both Wi-Fi (for data) and RFID (for location), an expensive double-whammy that is fast becoming unneccessary. This presentation will describe how companies in health care and logistics have benefited from Wi-Fi-based location systems that cut down on this cost. The presentation will also elaborate on the pros and cons of Wi-Fi-based systems (as compared to RFID, GPS, infrared and other methods. AeroScout pioneered the Wi-Fi location space, introducing the first Wi-Fi-based Active RFID tag on the market.

The case studies presented will show how an existing Wi-Fi network can achieve many of the same cost savings and benefits as other location systems at a much lower cost. Reduced labor and capital costs, reduced transaction time, increased accuracy of service and reduced theft/loss are some of the benefits.

"Total Asset Visibility Enabled Through RFID Technology -- A Case Study in Medical Logistics"

An overview of RFID technology and its applications in solving business problems will be presented. This discussion will be followed by an overview of a pilot study where application of RFID technology in DoD Medical Logistics was evaluated. The process and lessons learned from this study will be shared with the audience.

"How '1-800 Got Junk?' is Using LBS to Accelerate Growth and Profitability"

While AVL solutions have been around for sometime, Microsoft Location Server is now ready to enter field services markets and will provide an interesting alternative for corporate LBS implementation and integration. "1-800 Got Junk?" is one of the first to utilize this technology and approach to support their record setting growth across North America. This presentation will provide insight into the benefits achieved and expected in one of the first corporate rollouts of MLS in North America.


Integration Technology Track: Spatial Databases - An Enterprise Solution II


The result of pushing GIS to the web and mobile devices is the availability of myriad applications, data, and services - What’s out there and how can you use them within enterprise systems.

"A GIS-based Multidimensional Analysis Application to Improve Management of Mapping and Imagery Inventory and Production"

This presentation presents the current and well-documented limitations of OLTP-based systems to perform complex analysis on geospatial data. We are proposing an approach that bridges GIS to BI technologies (OLAP, Dashboard, Balanced Scorecard, etc.). The tight integration between these technologies allows complex analysis to be performed within seconds and presented on maps, with contextual linked tables, charts and lists. A mapping inventory management application currently under development for Natural Resources Canada demonstrates this highly valuable technology. The case study will clearly show the benefits of integrating a GIS to a multidimensional OLAP-based business intelligence-driven application navigating quasi instantly into multiple dimensions of analysis.

Having a cartographical view over complex OLAP-based analysis helps mapping and imagery inventory managers to better manage the production, distribution and quality control of their assets, revealing graphically information not apparent to traditional analysis results in the form of text, tables and charts.

"Using Geographic and Design Information to Better Serve Customers and Save Costs"

The open spatial enterprise is one in which geographic information and engineering data is unlocked from GIS and CAD systems for decision-makers to understand the impact of location and design on new projects, purchasing, planning and more. Spatial IT for the enterprise stands to transform our industry with a new way to create, manage and share accurate maps and designs that integrate GIS and CAD information across the organization. Businesses and agencies will gain an accurate view of the world – both “inside and outside” buildings or structures – exactly when it’s needed.

This case study will demonstrate how companies can improve productivity, cut overhead and reduced costs and enable funds to be reallocated to infrastructure improvements or other vital projects. Customers enjoy significant efficiencies with a system that allows employees to access important data about the location and design of the infrastructure previously isolated in departmental systems. Cross-organizational queries that once took three to four weeks to answer get solved within minutes. Reports and data analysis can be produced easily, while expensive and unwieldy processes are eliminated.

"Effective Use of Spatial Databases for Enterprise Data Integration"

The enterprise spatial database is a powerful platform for data integration, allowing disparate sources of corporate location data to be centralized and mined. Sophisticated decision support systems can dynamically synthesize location data for improved operational effectiveness and better business agility - Utopia. This joined-up decision-making facility, however, critically depends on joined-up location data for accurate and timely indicators. This presentation will focus on the principles and techniques employed in *making* enterprise location data join up; understanding the dimensions of quality for location data - What makes location data fit for purpose? How can quality be measured? How can quality improvement be demonstrated? How can location information be "certified" for use? The application of business rules to express, report and control data quality and automate data reconciliation activities is accepted best practice in straight-through-process (STP) environments. The utility of these methods in location data integration will be demonstrated along with the benefits for the enterprise both in terms of measurable time and cost savings and improved business confidence. Productivity is vastly improved as a result of managing the data quality aspects of a spatial data workflow. Several examples will be provided that highlight this ROI.


Applications Track: Real Estate Information Arbitrage


The Real Estate business is driven by location intelligence. Information is Power in real estate. The Real Estate business is driven by location intelligence. Speakers will address how to leverage spatial information for a competitive advantage.

"How GIS is Used to Manage a Proactive Real Estate Planning Process for Three of America's Largest Retailers -- Sears, Saks and Ace Hardware"

This presentation will illustrate how to develop advanced statistical forecasting models combining customer, site-specific, competitive, economic and demographic data sources. However, the session will go deeper to highlight how such models are best deployed using GIS technology to create a truly proactive real estate planning process between the "Field" and the "Home Office." We'll show how such systems have lead to double-digit increases in store expansion, increases in market penetration, and a decline in failed unit rates for three nationally recognized retailers.

The measures of success used by the clients in this case study include increases in top-line revenue, increases in unit growth rates and decreases in unit closures.

"Mapping Web Services for Real Estate and Site Selection"

Mapping and aerial imagery web services are changing the way data critical to Real Estate transactions is distributed. This presentation will demonstrate examples of integrated web services combining data from multiple sources to create compelling high value maps and reports for Real Estate professionals. I will show how maps and aerial imagery overlaid with assessor data, flood data, comparable sale data, school districts etc. will be an integral part of every Real Estate transaction. This presentation will demonstrate the huge value of combining multiple real estate data web services.


Applications Track: Business Analytics in Retailing


From site selection to logistics, location is a factor in maximizing sales and customer satisfaction

"DecisionMaps: Business Siting and Economic Development in Philadelphia"

In collaboration with the City of Philadelphia, Avencia has leveraged its real estate search tools to create an online decision-making tool that helps businesses make informed choices about where to locate. The web-based tool, called DecisionMaps, allows city officials to work with business people to find desirable business locations based on demographic and geographic factors. Business leaders, for example, might decide that a high concentration of young professionals, close proximity to an airport, and high per capita income are the most important location-based factors in siting a business. Given these user-defined factors, DecisionMaps returns an interactive map that rates geographic areas given these preferences.

"The Container Store’s Strategy to Opening Home Run Locations – Merging Consumer Data with GIS"

The Container Store has been recognized nationally for many of its best practices, including high customer service levels, best places to work and now their site selection analysis process. Being a privately held company, they don’t feel like they have to open a certain number of stores. By using their own customer data as well as Buxton’s databases and geographic technology, The Container Store is able to layer all the pieces together and get a multi-dimensional view of potential sites throughout the United States. The Container Store also uses SCOUT, a comprehensive online site and customer management system that provides you with instant access to data anywhere in the world. It allows retailers to view geographic representations of their current sites, actual customers and potential customers with one-click access to sales forecasts, site photos, signage images, aerial views, lease documents, site plans and other analysis reports.

This case study will explain how the state-of-the-art in site selection technology is being applied in real business situations, including application of psychographics and GIS. These methodologies have been utilized for hundreds of clients in every type of retail, restaurant and service concept. Since Buxton’s 2001 analysis of the Container Store’s sites and customers, this retailer has minimized risk, while opening a handful of "home run" stores instead of dozens or hundreds of mediocre stores.

"Seven Lessons from Seven Years of System-Building"


Applications Track: Operational Analytics and Logistics - Route Planning for Field Service Management


Running the ROI numbers of logistics for field service management

"Managing the Door-to-door Delivery of Millions of Yellow Pages Directories"

The annual delivery of the yellow and white pages phone directories is a massive logistical exercise. Effective management of this operation requires exacting information to predict print run volumes, create efficient delivery routes, provide detailed data on large volume receivers, and provide QA/QC data for monitoring delivery success. The application of geospatial technology has transformed this business. This case study will demonstrate how to reduce cost and improve the quality of large scale door-to-door deliveries, particularly in a mixed urban-rural environment.

"Business Value of LBS in Field Service"

Location Based Services are making spatial computing a reality for enterprise applications. With recent advances in the network technology that allows wireless carriers to know the X, Y coordinate of individual phones, a new category of data will be generated to track, leverage and manage. The first applications that will leverage LBS will be spatially enabled Workforce Mobility Applications such as the Field Service Automation described in the attached document. Fleet Management, Sales Force Automation, and Mobile Claims / Financial Transactions will also be some of the first applications that will leverage this capability. The data that will be generated for these types of applications will be of great value if properly stored, managed, and analyzed. Much of the value of this data will be apparent in the first year of retention such as audit, inventory shrinkage, human resource management, and management training. After such systems are deployed, other valuable information will also come to light regarding buying patterns, traffic flows, and employee retention, and liability.

"How to Improve Field Technician Productivity via Improved Schedule / Route Optimization"

This presentation will illustrate how Tomra is using service optimization software from ClickSoftware along with Nexterna’s GPS capabilities to respond to its customers more effectively and maximize the number of service calls able to be completed. We’ll explore how Tomra was able gain efficiencies that set them apart from the competition through optimized and automated work scheduling, street-level routing, dispatch and service call completion. Significant business benefits, cost savings and ROI metrics will be revealed.


Applications Track: Business Analytics in Retailing II


From site selection to logistics, location is a factor in maximizing sales and customer satisfaction

"Using Enhanced Geodemographic Clusters Versus Simple Demographics in Targeting and Media Planning -- Case Studies of an Automobile, a Prosthetic Device, and a University"

Many retailers and almost all media firms use simple demographic targets. Trends in demographic diversity, media fragmentation and the ROI of advertising campaigns, all suggest that this approach is working less well than in the past. Environics Analytics has developed a new geodemographic cluster system for Canada, called PRIZMCE, that integrates both behavior and attitudinal or social values data in with traditional demographics. This dimension significantly enhances targeting, media planning and message creation. After explaining the challenges and value add of having attitudinal data built into a geodemographic cluster system form the ground up (and not just added ex post) we illustrate the use of the new system with case studies of an automobile, a prosthetic device and a university. We will also show how the selection of co-branding partners and sponsorships are made rigorous and straightforward.

The presentation will offer an operational alternative to standard practice in target selection to innovators who would like to try a fresh approach under conditions of market and media fragmentation. The results of a back test will show that if enhansed geodemographic cluster based marketing had been used instead of a simple but still multi-variable demographic profile there would be a significant increase in the number of households hit that are clearly in the "real target" per dollar spent on the campaign.

"Is Video on Demand Cannibalizing the Video/DVD Rental Market?"

The hypothesis, from some financial analysts, is that the large players in the storefront video rental market, firms that include Blockbuster, Hollywood Video and Movie Gallery, Inc., will see a declining demand for DVD rentals as Video-on-Demand (VOD) becomes more available to households. The rise of such new technologies as VOD will lead to the cannibalization of video store rentals. In this paper we construct a formal model of DVD rental demand and use that model to test this hypothesis. We use household level data from the Centris National Omnibus Survey along with data on the location of video stores to estimate a log-linear demand model of DVD rental. After controlling for such demographic factors as age of head of household, household income, presence of children and population density, preliminary model results suggest that DVD rentals were indeed lower in areas where VOD was available and used. DVD rentals were higher for households in close proximity to a video store. These preliminary findings suggest that the cannibalization threat is justified once a household has utilized VOD. The cannibalization result is far weaker when only the availability of VOD is included in the model.

"How to turn proximity tools into sales tools -- Choice Hotels Case Study"

Choice Hotels uses a web-based sales application allowing corporate sales people to efficiently and effectively "prove" to potential corporate clients that Choice Hotels can meet their needs. This case study will shows how one company used proximity analysis and mapping to respond faster to RFPs and win more business from corporate customers. Said Choices Hotels Director of Travel Industry Sales, "When an RFP came in from a potential large corporate customer, we used to do this manually. It took one person six months out of each year. We no longer have to pay that salary. We can respond quickly to RFPs, show customers we can meet their needs, and be extremely competitive in the marketplace. We save money, and we increase sales."